TERMS AND CONDITIONS OF USAGE
Before using any services, please read carefully the following terms of services. You acknowledge that you have read, understood and agree to be bound by all the consents and disclosures. All of the following terms and conditions, including any future modifications to the terms of service, and all the guidelines. If you do not agree to the terms of service, then pls cease using the services immediately.
- In case of non-compliance with any applicable laws, rules or regulations, or the Agreement by a User, Website/Platform has the right to immediately terminate the access or usage rights of the User to the Services and to remove non-compliant information.
- Website/Platform retains the right at any time to deny or suspend access to any or all sections of/services provided through the Website to any user, who We believe, has violated any of the provisions of these Terms and Conditions of Use/Agreement.
Payment, Fees and Taxes
- The User agrees to pay all fees, consulting fees and other fees applicable to User’s use of Services and the User shall not circumvent the fee structure. The fee is dependent on the service that User purchases and not on actual usage of the Services. All fees are exclusive of applicable taxes.
- Each User / member is solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting.
- The fees could be paid online through the facility made on the Website. Third parties support and services are required to process online fee payment. Website/Platform is not responsible for any loss or damage caused to User during this process as these third parties are beyond the control of Website/Platform.
Cancellation and Refund Policy
- No refund shall be processed on the order of any reports if the order has been assigned to a Partner. The risk and liability of placing order in a haste and careless manner totally lies with the User and the Website/Platform is not responsible for any refund once the processing stage has started.
- No refund shall be processed once the Order has been placed and executed. However, if the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 3 hour (Three hour) of making the payment, whereafter it is totally at the discretion of the Website/Platform whether to issue a refund.
- Any technical delay or glitch reported in the Website/Platform during the processing of the request which includes generating reports by the service provider shall not be eligible for claiming a refund. The User agrees that the timelines are approximate and all essential steps would be taken to adhere to the timelines as displayed.
- No refund shall be processed for the reason that in-correct information or data has been provided by You. The User agrees to be careful while providing any information to the Website/Platform and must re-check the information filled before clicking on “Submit”. The User can request for change in the in-correct information or data entered provided, the request for such change has been made with the customer care within 3 hour (Three hour) of execution of the service rendered by the service provider.
- The services offered are strictly not meant to replace any philosophical, emotional or medical treatment. The Website/Platform holds no responsibility or liability about the reality or reliability of the astrological effects on human physiology.
- No refund shall be processed for providing a wrong contact number for the purpose of availing the “Calling feature” . The User once opted for this feature is advised to keep the Contact Number in full coverage area and must answer the call when received. No refund shall be processed for any call which gets connected.
- The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway.
- In case the Website/Platform or Payment gateway’s webpage, that is linked to the Website/Platform, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout then user may expect delay in such cases
- If there are orders that the Website/Platform is unable to accept and must cancel, the Website/Platform at its sole discretion, reserves the right to refuse or cancel any order for any reason whatsoever. Some situations may result in the order being cancelled and include, without limitation, non-availability of the service, inaccuracy, error in pricing information or other problems as identified. If the User’s order is cancelled after charges being paid against the said service, the said amount paid for booking shall be refunded.
Collection, Use, Storage and Transfer of Personal Information
- Website/Platform assumes no liability towards any time delay caused on account of the above factors necessary for review, analysis reporting and third-party service delay outside of our control.
- Website/Platform shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Website/Platform or any other person acting on behalf of Website/Platform .
- The User is responsible for maintaining the confidentiality of the User’s account access information and password and restricting any unauthorised access and use of Services through the Website. The User shall be responsible for all uses of the User’s account and password, whether or not authorized by the User. The User shall immediately notify Website/Platform of any actual or suspected unauthorized use of the User’s account or password.
- If a User provides any information that is false, inaccurate, not current or incomplete (or becomes false, inaccurate, not current or incomplete), or Website/Platform has reasonable grounds to suspect that such information is false, inaccurate, not current or incomplete, Website/Platform has the right to suspend or terminate such account at its sole discretion.
The User expressly understands and agrees that, to the maximum extent permitted by applicable law, the Website does not provide warranties for the service. Astrological services provided through the Website are based on cumulative or individual knowledge, experience and interpretations of astrologers and as such, it may vary from one astrologer to another.
The Website/Platform is offering services through a diverse
panel of Astrologers duly verified by the Website and such
Service Providers (Astrologer) may from time to time make
recommendations of astrological remedies to be used by User.
Such recommendations are being made in good faith by the
astrologers and the Website and its subsidiaries, affiliates,
officers, employees, agents, partners, and licensors make no
warranty that :
- the service will meet your requirements
- the service will be uninterrupted, timely, secure or error-free.
- the results that may be obtained from the use of the service will be accurate or reliable.
- the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations and
- any errors in the software will be corrected. You are required to make full disclosure about the emotional, mental and physical state of the person seeking advice from the panel of astrologers of the Website so that the astrologers make an informed judgment about giving advice.
- To the maximum extent permitted by applicable law, the Website will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. The Website also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content.
- The Website will not be liable for any loss that the User may incur as a consequence of unauthorized use of their account or account information in connection with the Website or any services or materials, either with or without the User’s knowledge. The Website has endeavored to ensure that all the information on the Website is correct, but the Website neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. The Website shall not be responsible for the delay or inability to use the Website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability or otherwise. further, the Website shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond the Website's control.
- The User understands and agrees that any material or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. The Website is not responsible for any typographical error leading to an invalid coupon. The Website accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
- The Services provided by the Website are for entertainment purposes only and the Website on behalf of itself and its suppliers, disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title, non-infringement and it makes no warranty or representation regarding the results that may be obtained from the use of content or services, the accuracy or reliability of any content obtained through the Services, any goods or services purchased or obtained through the Website, and makes no warranty that the services will meet your requirements, be uninterrupted, timely, secure or error-free. No advice or information, whether oral or written, obtained by you from the Website shall create any warranty.
- The services may consist of the following, without limitation: Astrological content, Reports, Tarot readings, fortunes, numerology, predictions, live telephone consultations, email consultations. Chat/Call service charges offered on this platform are on per minute basis and hold no responsibility or liability about the reality or reliability of the astrological effects on human physiology.
- The advisors/consultants/astrologers are also members of the site and not employees of the Website or the company. However, the Website verifies the degrees, qualifications, credentials, and background of the advisors/consultants/astrologers but does not refer, endorse, recommend, verify, evaluate or guarantee any advice, information or other services provided by the advisors/consultants/astrologers or by the company, nor does it warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the content, anything said or written by, or any advice provided by the advisors/consultants/astrologers.
- The Website shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Website and/or the payment service providers, its employees, directors, and its third party agents involved in processing, delivering or managing the services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the services.
- Notwithstanding anything to the contrary contained herein, Website/Platform liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the Website, for the service during the term of membership.
Right to Modify Terms of Service
- Website/Platform has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions stated herein, without prior notice or warning.
- A printed version of these Terms and Conditions of Use/Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions of Use/Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.